02-25-2016, 06:05 PM
(This post was last modified: 02-25-2016, 06:05 PM by VballMichael.)
A shout-out to Uncle Mike for excellent customer service.
Despite a full-time job and working like crazy to get our next Cycle ready, he is quick and thorough in customer response to game issues.
I had a couple of odd results from subtle nuances over the last couple of months (one yesterday), and he identified them quickly and fixed the item or the code as needed (or just explained why the subtlety works as it does).
I try not to email Support too often as i know the program generally works, but this recent one had me stumped.
Thanks, Mike, for your quick and thorough response.
Despite a full-time job and working like crazy to get our next Cycle ready, he is quick and thorough in customer response to game issues.
I had a couple of odd results from subtle nuances over the last couple of months (one yesterday), and he identified them quickly and fixed the item or the code as needed (or just explained why the subtlety works as it does).
I try not to email Support too often as i know the program generally works, but this recent one had me stumped.
Thanks, Mike, for your quick and thorough response.