This is to provide players a chance to respond, hopefully constructively to the post on Game Processing News of today which I will copy here:
We recognize the migration, which ultimately will be fantastic, has had some bumps. And we aren't quite done with getting all the coding from the Clipper platform, exactly as it was, in place for the XML platform. And I probably underestimated the reaction of some players to some of the differences while in this process.
Cipher and Uncle Mike worked probably 20 hours over the weekend (they are not employees), and to midnight last night, and started early this morning, and we feel there are still issues to resolve and I don't want to have any errors, perceived or otherwise, continue if we can take a breath, stop addressing support issues for a few days, and focus on getting this complete.
So I've determined we will not process games (Warlords and Titan except Warlords #28 which will go forward) Wednesday, potentially not Friday, and I don't know if we will be ready to pick up on Monday or not. If it does take through Monday or longer, we will extend the subscription renewal dates for the lost time. If we are ready by Monday, we will probably accelerate the due date to make up for the short delay. And I will not be pushing for resuming processing if we don't feel confident to not lose the revenue.
If you do have a specific example of something you strongly believe is an error in the code, send the specifics to support - that will be a great help while we dive into this over the next few days.
Thanks for the patience, we hope you appreciate all we have accomplished in the last two years (where to start?), and that all players and members of the community will give us a few days to make it better than ever.
We recognize the migration, which ultimately will be fantastic, has had some bumps. And we aren't quite done with getting all the coding from the Clipper platform, exactly as it was, in place for the XML platform. And I probably underestimated the reaction of some players to some of the differences while in this process.
Cipher and Uncle Mike worked probably 20 hours over the weekend (they are not employees), and to midnight last night, and started early this morning, and we feel there are still issues to resolve and I don't want to have any errors, perceived or otherwise, continue if we can take a breath, stop addressing support issues for a few days, and focus on getting this complete.
So I've determined we will not process games (Warlords and Titan except Warlords #28 which will go forward) Wednesday, potentially not Friday, and I don't know if we will be ready to pick up on Monday or not. If it does take through Monday or longer, we will extend the subscription renewal dates for the lost time. If we are ready by Monday, we will probably accelerate the due date to make up for the short delay. And I will not be pushing for resuming processing if we don't feel confident to not lose the revenue.
If you do have a specific example of something you strongly believe is an error in the code, send the specifics to support - that will be a great help while we dive into this over the next few days.
Thanks for the patience, we hope you appreciate all we have accomplished in the last two years (where to start?), and that all players and members of the community will give us a few days to make it better than ever.